01
Ordering and catering site
Your menu, your checkout
Customers order from phone or desktop, choose delivery or pickup and pay by card. Every order is yours, with no commission to an app, and every customer becomes your customer.
Ordering, catering and delivery, in one system you own.
We build restaurants and caterers their own ordering site, the dashboard that runs it and a branded app for their drivers. One senior team, from the brand to the software. One monthly price, no per-order fees.
- Live in up to 30 days
- Your brand on every app
- Support 24/7, first answer within 3 hours
Order status
Approved by the storeEvery channel, one list
Payment
Straight into your registerNo per-order fees
Live tracking
Driver on the way
CloverSquareToastStripeezCaterDoorDashUber EatsGrubhubUber DirectTapMangoTwilioGoogle MapsApp StoreGoogle Play
CGRabbit is a product studio in Florianópolis, Brazil, that builds custom ordering, catering and delivery systems for US restaurants, caterers and coffee chains: the ordering site, the operations dashboard and a driver app with the restaurant's own brand. Clients pay one monthly price with no per-order fees, the first location goes live in up to 30 days, and the restaurant owns the system and its data.
What we build
Everything an order touches.
02
Sample data
Operations dashboard
Every location, one screen
Direct and marketplace orders side by side. Approve, assign a driver, follow every delivery on a live map and see who almost ordered, across every location you run.
03
Driver app
Your brand, on the App Store
Your own drivers get an app with your name on it: assigned deliveries, every item checked before they leave, photo and signature at the door. Your customers follow them on a live map.
04
Brand and menus
From the logo to the menu board
Brand manual, mascots, menus, menu boards, signage and packaging. The same team that builds your software, so everything looks like one business.
See the Garlic'n Lemons workWhy us
What other ordering platforms don't give you.
One system for the whole operation, a team on call behind it, and new features every month.
Your whole operation in one dashboard
Orders from every channel, payments, drivers, deliveries and customers, across every location. One login, one screen.
New features every month, included
Every month we ship improvements built around how your restaurant runs. It's part of the monthly plan, not a new invoice.
Support around the clock, first answer within 3 hours
Something wrong before a big catering order? Write to us any time of day. A person answers within 3 hours.
A standby team that fixes it
Tickets go to a team on call that already follows your operation, so the fix starts before you finish explaining.
Live tracking for your customers
Your customers follow the real driver on a live map, so nobody calls asking where the order is.
A live delivery map for your managers
Every driver and every delivery in progress on one live map, so managers see the whole day at a glance and step in before anything runs late.
Your own apps for drivers and managers
A driver app with your brand on the App Store, and a manager app to run the day from a phone.
One dashboard
Your whole operation in one dashboard
Direct orders, marketplace orders, payments, drivers, deliveries and customers, for every location, in one place. Approve an order, assign a driver and follow it to the door without switching tablets.
Abandoned carts show who almost ordered, with a way to bring them back.
The real dashboard, shown with sample data.
Included every month
New features every month, included
Your system keeps growing with your operation. Each month we ship improvements built around how your team actually works, from event details and allergy notices to new delivery rules.
It's part of the monthly plan. No change requests priced one by one.
The real dashboard, shown with sample data.
Support
Support around the clock, first answer within 3 hours
Write to us any time, day or night. A person answers within 3 hours, and our monitoring watches payments, the POS, marketplaces and messages around the clock.
Every alert links straight to the order it's about, so nobody has to explain twice.
The real dashboard, shown with sample data.
On-call team
A standby team that fixes it
Tickets don't wait in a queue. They go to an on-call team that already knows your stores, your menu and your drivers, and works in the same dashboard you do.
When something breaks on a busy morning, the fix starts right away.
The real dashboard, shown with sample data.
Live tracking
Live tracking for your customers
Your driver app shares the driver's live location, and your customer follows it on a map with your brand, plus order and delivery updates by email.
Fewer calls asking where the order is, and a better first impression for every catering client.
Real screen from a driver app we built.
Live delivery map
A live delivery map for your managers
Every driver online, every delivery of the day and every order still without a driver, on one live map. Managers assign a driver from the list and watch the day move.
Orange means nobody has it yet, so the one thing to act on stands out.
The real dashboard, shown with sample data. Map data © OpenStreetMap contributors.
Your apps
Your own apps for drivers and managers
A driver app published under your brand on the App Store: assigned deliveries, every item checked before leaving, photo and signature at the door.
And a manager app to approve orders, assign drivers and follow the day from a phone.
Real screens from a driver app we built.
Today vs. with CGRabbit
Not the system you already have. A better deal.
A typical setup with marketplaces, POS add-ons and generic ordering platforms, next to what you get with us.
Topic
Typical setup today
With CGRabbit
Price
A cut or fee on every order
One monthly price, no per-order fees
Brand
Their template, their logo in the flow
Your brand on the ordering site, the driver app and the manager app
Operations
A tablet and a login per platform
Every channel, store and driver in one dashboard
New features
Wait for their roadmap or pay extra
Built every month around your operation, included in the plan
Support
A ticket queue
24/7, first answer within 3 hours, an on-call team watching your operation
Delivery
Someone else's drivers, no visibility
Your drivers, a live map for managers, live tracking for customers
Data
The platform keeps your customer list
You own the system and the data
"Typical setup" describes common plans from marketplaces, POS add-ons and generic ordering platforms. Your contract may differ.
Do the math
What per-order fees cost you.
Change the numbers to match your business. The result updates as you type.
Proof
Trusted by restaurants that run on orders.
Multi-location catering, US
100+orders
$45k+in revenue
In a single month, on a system we built and run.
Restaurant, US
150+orders
$70k+in sales
In a single month, on a system we built and run.
Where our systems run
Connecticut, New York, Florida and Massachusetts · United States
Florianópolis and Curitiba · Brazil
Every project runs under a signed contract and strict confidentiality. We never share client data.
Work
Systems running in real kitchens.
CateringMulti-location
Winfield Street Coffee
Their own ordering site, payments in each store's POS, ezCater in the same dashboard and a branded driver app.
Restaurant and cateringBoston
Garlic'n Lemons
Started as a brand manual. Became the brand, the space, an animated website and the systems that run the restaurant.
Fast casualFranchise
Quesito's Express
Brand, website and animated digital menus for the TVs in every store.
PizzeriaBoston
Ernesto's Pizza
Locations that each sold through their own online store. One ordering site for all of them, on a system already proven.
Read the case ↗
Who it's for
Built for businesses that live on orders.
01
Catering
Event orders with lead times, trays and delivery windows, approved before the kitchen starts.
Proof
Winfield Street CoffeeGarlic'n Lemons
02
Coffee and bakery chains
Catering and pickup across every location, each with its own register and local sales tax.
Proof
Winfield Street Coffee
03
Restaurants and pizzerias
Your own ordering site, so takeout and catering stop paying a commission on every order.
Proof
Garlic'n LemonsErnesto's Pizza
04
Fast casual and franchises
A brand that looks the same on every screen and in every store, ready for the next location.
Proof
Quesito's Express
05
Your own delivery drivers
A branded driver app, proof at every door and a live map for your managers and your customers.
Proof
Winfield Street Coffee
Live now
Their site, their ordering, their drivers.
For Winfield Street Coffee we built the main website and the catering ordering system, and we keep both running. Same brand on desktop and phone, every page.
100% rehireProjects worldwide
winfieldcoffee.com on desktop, the store menu on the phone.Open the live site ↗
How we work
From the first call to live in up to 30 days.
Start
1Briefing
A call to map how orders reach you today, what you pay for, what gets retyped and what to build first.
Portal
2Your client portal
You get your own portal and follow the project in real time: progress, documents and the next steps.
Contract
3Signed scope and contract
A written scope and a signed contract before any build starts. Fixed setup, flat monthly fee, no per-order fees.
Weekly
4Development
We build your site, dashboard and apps around the tools you already use, with an update every week so you see it take shape.
By day 30
5Go live at the pilot
Your pilot location takes real orders in up to 30 days, end to end. Then the rest, switched on one by one.
Grace
6Grace period
Time to settle in after launch. We watch the operation closely, fix what comes up and fine-tune the system to your team.
Monthly
7Grow
New features every month and a launch kit to market your new ordering channel, so customers start ordering direct.
Questions
What owners ask us first.
How much does it cost?
It depends on how many locations you run and what you need built. You get a fixed setup price and a flat monthly fee, never a fee per order. The briefing call ends with a clear plan before you commit to anything.
How long until it's live?
Your pilot location takes real orders in up to 30 days. Then the rest of your locations, switched on one by one.
Do I have to change my POS?
No. We plug into what you run, from Clover and Square to Toast. At Winfield Street Coffee, card payments run through each store's own Clover.
What happens to ezCater and the delivery apps?
Keep them. They bring you new customers. Their orders can land in the same dashboard as your direct ones, and the customers who come back can order straight from you.
What if something breaks on a busy day?
Support runs around the clock, with a first reply within 3 hours, and a standby team that already follows your operation picks up the ticket.
Who owns the system?
You do. No per-order fees, no lock-in, and your customers' data stays with your business.
You're based in Brazil. How does that work with a US business?
We're in Florianópolis, Brazil, we work in English and we take calls during US Eastern business hours. Our systems run for restaurants in Connecticut, New York, Florida and Massachusetts.
Let's talk
Ready to own your ordering?
30 minutes with Rodrigo, the founder. We'll look at how orders reach you today and what it takes to be live in up to 30 days.
100% rehire · Projects worldwide
